1. Who we are
Celeris Growth provides AI receptionist, marketing automation, CRM, website, and related growth services for businesses. In this policy, “Celeris Growth,” “we,” “us,” and “our” refer to the operator of celerisgrowth.com.
2. Information we collect
| Category | Examples | How we collect it |
|---|---|---|
| Contact information | Name, email address, telephone number, company, job title | Forms, chat, calendar bookings, email, and telephone conversations |
| Business information | Services, industry, workflows, customer journey, technology needs | Discovery calls, demonstrations, proposals, and service delivery |
| Communications | Chat messages, emails, SMS messages, call notes, and support requests | When you communicate with us or our automated systems |
| Technical information | IP address, browser, device, referring page, pages viewed, and approximate location | Cookies, analytics, security tools, and server logs |
| Transaction information | Service purchased, billing status, and transaction identifiers | Our payment and invoicing providers; we do not intentionally store full payment-card numbers |
3. How we use information
- Respond to questions and provide demonstrations, proposals, and services.
- Schedule appointments and send confirmations, reminders, and follow-up messages.
- Operate and improve our website, chat widget, AI systems, CRM, and automations.
- Personalize communications and measure marketing and website performance.
- Protect our services, prevent fraud, and comply with legal obligations.
- Send marketing communications where permitted. You may opt out at any time.
4. SMS and email communications
If you provide your telephone number or email and consent to receive communications, we may send appointment reminders, requested information, service messages, and marketing communications. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out of SMS or use the unsubscribe link in marketing emails. Consent to marketing is not a condition of purchase.
5. Cookies and analytics
We and our service providers may use cookies, pixels, and similar technologies to operate the site, remember preferences, understand traffic, measure conversions, and protect against abuse. Browser settings may allow you to block or delete cookies, although some functionality may then be unavailable.
6. How we disclose information
We may disclose information to service providers that help us operate our business, including website hosting, CRM, scheduling, communications, AI processing, workflow automation, analytics, payment processing, and professional advisers. These may include HighLevel, OpenAI, ElevenLabs, n8n, Stripe, and other providers selected for a particular engagement.
We may also disclose information when required by law, to protect rights and safety, in connection with a business transaction, or with your direction or consent. Celeris Growth does not sell personal information for monetary consideration.
7. AI and automated systems
Our website and services may use artificial intelligence to respond to inquiries, summarize communications, qualify leads, schedule appointments, or support workflows. Do not submit highly sensitive information, medical information, financial account credentials, government identifiers, or confidential third-party information through a public chat unless we expressly request it through an approved secure process.
8. Data retention and security
We retain information for as long as reasonably necessary for the purposes described above, to provide services, maintain business and tax records, resolve disputes, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards; however, no online system is completely secure.
9. Your choices and privacy rights
Depending on where you live and applicable law, you may have rights to request access, correction, deletion, or a copy of personal information; object to or restrict certain processing; or opt out of certain sharing or targeted advertising. We will not discriminate against you for exercising an applicable privacy right.
To submit a request, contact us through the chat widget on our website and state “Privacy Request,” or use our contact and booking page. We may need to verify your identity before completing a request.
10. Children
Our website and business services are not directed to children under 13, and we do not knowingly collect personal information from children through this website.
11. International visitors
We and our service providers may process information in the United States and other countries. Where required, we use appropriate measures for cross-border transfers. Visitors outside the United States should consider local privacy rights that may apply.
12. Third-party links
Our site may link to services operated by third parties. Their privacy practices are governed by their own policies, not this policy.
13. Changes to this policy
We may update this policy as our services and legal obligations change. The effective date above identifies the latest version. Material changes may be communicated through the website or another appropriate method.
14. Contact us
For privacy questions or requests, contact Celeris Growth using the chat widget at celerisgrowth.com. Please write “Privacy Request” in your message so it can be routed appropriately.