Missed calls
A ready-to-book guest may call another spa when nobody answers.
AI receptionist for spas & wellness
Turn every inquiry into a booked experience.
Celeris answers calls, handles common questions, books services, and follows up with guests—so your team can stay focused on the experience in front of them.
Available 24/7Natural conversationsConnected to your calendar
The booking gap
Your team cannot pause a treatment to answer every call.
Guests often call while your team is serving someone else, after hours, or between appointments. Celeris helps make sure their intent does not disappear.
Slow follow-up
Questions about services, pricing, and availability lose momentum.
Empty availability
Open appointment times remain unused when booking feels difficult.
One connected guest journey
From first question to lasting relationship.
Your AI receptionist follows your rules, services, tone, and availability while connecting each conversation to the right next action.
Answer
Respond to calls and common questions naturally.
Understand
Identify the service, timing, and guest intent.
Book
Offer available times and place the appointment on your calendar.
Confirm
Send confirmations and reminders through SMS or email.
Reconnect
Support reviews, reactivation, and future visits.
Built for appointment-driven wellness
The conversations your spa handles every day.
Service questions
Explain treatments, durations, preparation, and general policies using your approved knowledge.
Appointment booking
Match guest needs with available services, providers, and appointment times.
Membership inquiries
Answer common membership questions and route high-intent guests to your team.
Reminders & confirmations
Reduce uncertainty with timely appointment details and follow-up.
Cancellation recovery
Trigger the next appropriate action when a guest cancels or needs to reschedule.
Reviews & reactivation
Reconnect with previous guests and request feedback at the right moment.
Simple implementation
Designed around the way your spa already works.
Discover
We map your services, calls, policies, calendar, and guest journey.
Build
We configure the voice, knowledge, workflows, and integrations.
Test
We run real scenarios and refine the experience before launch.
Optimize
We review conversations and continuously improve performance.
Frequently asked questions
What spa owners want to know.
Can the AI receptionist book different spa services?+
Yes. It can use your approved service information and connected calendar rules to help guests choose and schedule the appropriate service.
Can it answer questions about prices and policies?+
Yes. We build its knowledge from the information you approve, including general pricing, preparation, cancellation, membership, and service policies.
What if a guest needs to speak with a person?+
The system can transfer, notify, or create a follow-up task according to the situation and your team’s availability.
Will it work after business hours?+
Yes. It can respond 24/7, giving guests a consistent way to ask questions and request or schedule an appointment.
Can it connect with my existing calendar?+
In many cases, yes. We confirm your calendar, CRM, website, and workflow compatibility during discovery.
Does it replace my front desk team?+
It is designed to support your team by handling repetitive and time-sensitive conversations, allowing people to focus on higher-value guest care.
See it in action
Give every guest a thoughtful first response.
Hear how a Celeris AI receptionist could handle real conversations for your spa.
Book your spa demo ↗